Terms of service

Overview

By using our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy. Please read them carefully before using our site or placing an order.
Our store runs on Shopify, which powers our platform but all purchases and transactions are made directly with Sol & Aura.

Accounts & Access

By using our site, you confirm you are at least 18 years old or have permission from a parent or guardian.
When making a purchase, you agree to provide accurate and up-to-date information. You’re responsible for keeping your account details safe and for all activity under your account.

Our Products

We aim to display our products as accurately as possible, but colours and details may vary slightly depending on your device or screen settings.
We may update, change, or remove products at any time without notice and may limit sales to specific regions or customers.

Orders

Placing an order means you’re making an offer to purchase. Orders are only accepted once payment is processed and confirmed.
Sol & Aura reserves the right to cancel or refuse any order.
All purchases are subject to our Returns & Exchange Policy, and must be for personal use only, not for resale.

Pricing & Payments

All prices are listed in AUD and may change at any time without notice.
Prices exclude shipping, handling, and taxes unless stated otherwise.
You agree to provide accurate billing and payment details and authorise us to charge your chosen payment method for your order total.

Shipping & Delivery

Delivery times are estimates only and may vary. We’re not responsible for delays caused by couriers, customs, or factors outside our control.
Once your order has been handed to the carrier, responsibility for the package passes to you.

Intellectual Property

All images, text, designs, logos, and other content on this website are the property of Sol & Aura and are protected by copyright and trademark laws.
You may not copy, reproduce, or use any of our materials without written permission.

Third-Party Services

We may provide links or access to third-party tools or websites. These are provided “as is,” and we are not responsible for their content, policies, or actions. Please review their terms before using them.

Prohibited Use

You agree not to use our site for any unlawful, harmful, or misleading purpose. This includes attempting to hack, spam, impersonate others, or interfere with our site’s operation.
We reserve the right to suspend or terminate access if we believe our site has been misused.

Disclaimer

All products and services are provided “as is” and “as available.”
Sol & Aura does not guarantee that your experience will be error-free, secure, or uninterrupted.
We make no warranties about the accuracy, reliability, or completeness of any information on our website.

Limitation of Liability

To the maximum extent allowed by law, Sol & Aura and its partners, employees, and service providers will not be liable for any loss, damage, or expense arising from your use of our website or products, including indirect or consequential losses such as lost profits or data.

Indemnity

You agree to indemnify and hold harmless Sol & Aura, Shopify, and their partners or affiliates from any claim or expense (including legal fees) arising from your breach of these Terms or misuse of our Services.